Cancellation and Refund Policy

At Jewel Honey, we strive to deliver natural, high-quality honey products that delight our customers. However, if for any reason you are not fully satisfied with your order, our cancellation and refund policy below outlines your rights and how we handle such requests.

1. Order Cancellation

• Timeframe: You may request a cancellation within 7 days of placing your order.

• How to Cancel: To cancel your order, please contact our support team via:

  • 📧 Email: jewelhoneyindia@gmail.com

  • 📞 Phone/WhatsApp: 9495302853

• Please include your order ID and contact number when making the cancellation request.

Note: If your order has already been shipped at the time of cancellation, you may need to wait for the product to be delivered and then initiate a return/refund.

2. Refund Policy

• Refund Request Period: Refunds must be requested within 7 days of order delivery.

• Refund Processing Time: Once your refund is approved, it will be processed within 6–8 business days to the original payment method.

To initiate a refund, please provide:

• Order ID

• Reason for the refund

• Any supporting photos (if applicable, such as in the case of damaged or incorrect items)

Send this information to:
📧 jewelhoneyindia@gmail.com
📞 9495302853

3. Shipping and Returns

• Shipping Time: We typically ship all orders within 0–7 days from the date of purchase.

• Return instructions (if needed) will be communicated by our support team depending on the issue and your location.

4. Non-Refundable Conditions

Refunds or replacements will not be provided if:

• The return/refund window of 7 days has expired

• The product has been tampered with, opened, or used

• The reason for return is not due to any error on our part (e.g., change of mind)

5. Contact Us

For any queries related to cancellations, returns, or refunds, feel free to reach out to us:

• 📧 Email: jewelhoneyindia@gmail.com

• 📞 Phone: 9495302853

We are here to help and ensure your experience with Jewel Honey remains smooth and satisfying.